Company Mission
Leaders Travel is committed to providing our clients with exceptional service a complete end to end booking solution covering all aspects of your travel needs tailored in house at an affordable price with pro-active customer service.
Company Vision
To be leaders in the region and our clients’ best partner, always providing the best possible product, with the highest quality of services, and demonstrating faithfully our commitment towards social and environmental responsibility.
Our Qualified Management
Team has over two decades of experience. Each member of the senior management will dedicate as much time as necessary to ensure that our clients are satisfied and a successful continuation of business is maintained. The backbone of our service has been our multilingual, knowledgeable, well-travelled team of consultants. All of whom are well oriented in customer satisfaction and are trained and qualified in the fields that they excel in. All staff has spent several years working within a business travel or
airline reservation / ticketing environment. On-going training and orientation is a key objective to ensuring the excellent level of service is maintained year in year out
Client Reporting System Accounting System
Various reporting requirements from clients have enabled us to provide timely and accurate reports as required.
In addition, we work closely with Amadeus to ensure that all client feedback is retrieved and provided back to the service provider to ensure that future reporting includes the changes and comments in the feedback.
Customer Orientation
Although we have grown in all aspects of our operations include “customer satisfaction first” ensures that our customers are given the best-personalized and unparalleled professional service.